Disposable shipping containers are preferred by us. In 1917 St. Croix along with the islands of St. John and St. Thomas were purchased by the United States of America from the Danish government for military reasons. Thus, St. Croix has drafted a warranty which permits them to avoid liability if it is determined that the damage was due to the consumer s accident, normal wear, or neglect. There is the rate of burn. Keep in mind we'll choose to repair it when we can make it perform like new. Page 24: Warranty ST. CROIX PRESCOTT SERIES WARRANTY The wood pellet stove and insert manufactured by Even Temp, Inc. is warranted for five (5) years, to the original owner, against defects and workmanship on all steel parts (excluding the burn grate) and two (2) year on electrical components from the date of sale to the original owner. We suggest using our Discount Shipping Program, which is described elsewhere on this page. St. Croix respects your privacy and does not rent, share or sell your email address or other gathered information with anyone. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. Jim B Well-Known Member. Anyways, I call into St. Croix HQ and they tell me the Legend series rods have a Forever Assurance 15 year transferable warranty from the production date (the warranty is with the rod, not the owner). St. Croix Reign fly rod was broken. I can unsubscribe at any time. It's best to telephone a St. Croix Customer Service Representative at 800-826-7042 (select Service Center), or e-mail at service@stcroixrods.com for assistance in determining the exact price. every other st croix i own has them 4+ inches above the grip. In the late 1930’s St. Croix’s agriculturally based economy was not improving. St. Croix has made it convenient and affordable to return a damaged rod for repair using our special discounts on shipping labels. Include a check equal to the Gold Star fee (Either $50 or $75 see above. We at St. Croix Auto want to make that decision easier for you. Since 2001, every St. Croix rod has a unique serial number. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. St Croix Convection Fan - 11-1222. (I can, lack of quality control) so a complete gasket set is to be mailed out. The s&h charge for shipments to Canada is $30. SC II, SC IIW and SC I blanks carry a five-year warranty. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer. My frustration is that there is only one type of damage which is clearly faulty craftsmanship---the rod, while put … These are available in our on-line store for with free shipping within the USA and Canada. Their warranty covers manufacturing defects. The wording on the warranty reads: "St Croix will promtly repair or replace this Pro Graphite fly rod free of charge if it becomes damaged due to defects in materials or workmanship, or by accident. Last friday, while fishing in the floodway I noticed that one of the male ends (that is inserted into the ferrule) of my 9 wt. Here's how it works. But then I remembered that St. Croix has a lifetime warranty on Reign fly rods. Joined Jan 30, 2002 Messages Limited 1-Year Warranty. So why not make the best of a bad situation and treat yourself to that higher-performance model you've been dreaming about? BREAK ONLY THE TOP SECTION. Understandably, you're feeling pretty badly about your damaged Croix. Here's what to do. St Croix has no more of a crime problem than any other tourist destination. We will complete this work in a reasonable time, usually within 30 days or less. Do not CLEANOUT operate the stove with a broken or cracked ROD PULL TOOL ASH PAN glass. See BBB rating, reviews, complaints, & more Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. St. Croix Auto wants to earn your business! That's all there is to it. The model number can be located in a few different places. There's no additional s&h charge for shipments within the continental USA. The warranty registration must be completed and returned to St Croix within 30 days of purchase to activate your warranty. St. Croix Tourism: Tripadvisor has 58,138 reviews of St. Croix Hotels, Attractions, and Restaurants making it your best St. Croix resource. To save freight costs, Canadian Customers may ship rods to the address below. Should our material or workmanship prove faulty during the warranty period, we will correct these faults at no additional cost to the user. About two weeks after sent it off, I received a phone call they told me they could fix my rod for free they would only charge me $25 for shipping. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. To find the right tip section, please call 800-826-7042 and speak with one of our Customer Guides. John) 5049 Kongens Gade St. Thomas, Virgin Islands 00802 over the years i was confident paying a little more as i've always heard their warranty is great. *If you broke the tip of a multi-piece rod, please see below. Almost 100% of the crime is locals against locals. If work is needed that is outside of the warranty, a 10% discount off … i’m upgrading to the xtreme 69mlxf in early fall so i could just stick it out but god it’s annoying. I have no clue how or when this happened, so I was a little angered. . Mojos have a 5 year warranty. ), plus the cost difference between the price of your new rod and that of your damaged one. However, should failure occur due to defects in the materials or workmanship, the rod blank will be repaired or replaced (at St. Croix's option) for no charge during the warranty period. Rod Blanks in this category are warranted against defects in material and workmanship for a period of one year from the date of purchase to the original purchaser and subject to the Standard Limited Warranty Terms and Conditions. Sage Warranty Vs St Croix Warranty Sign in to follow this . This number is located on the rod blank just above the handle. Unfortunately I already cut off the broken end so probably could not send back now even if it is under warranty. I decided to send it back st. Croix for warranty. Product is guaranteed to be free from defects for 30 days from the date of purchase. On 15 June 1733, France and Denmark-Norway concluded a treaty by which the Danish West India Company bought Saint Croix for 750,000 livres. We reserve the right to refund or … St. Croix Rods Warranty ... then of course we will cover the cost of the repair or replacement during the warranty period. This is still a pretty awesome deal if you slam a $300 rod in your door, you get a new one for $50. Note: 2005 and prior years offered a 2-year warranty. 340-774-2991 (St. Thomas/St. Here's how you do it: You must return the entire rod, including broken parts. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). Since 2001, every St. Croix rod has a unique serial number. The container must be no longer than 108” in length. Ahh..but what if you're not registered as the original owner of the rod. . The s&h charge for shipments to Canada is $30. The warranty registration must be completed within 30 days of purchase to activate your warranty. ... St. Croix Auto Parts, Inc. Toll Free: 715-248-7718; include rod model, serial number, and personalization if applicable. This is a cheaper St Croix model, but has a feel and action I like. The warranty registration must be completed within 30 days of purchase to activate your warranty. If it's your fault they give you new one for 55 bucks. To order your pre-built top section, you will need to know the model number and serial number of your rod. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. I thought it was a no questions asked warranty. If rod is outside of warranty, the charges will be based off of the tier chart (. This number is located on the rod blank just above the handle . Contact. * The $20 s&h charge applies to shipments within the continental USA. I have a number of st. croix's - from a triumph to the legend and everyone in between. Page 14: Daily Maintenance CAUTION: Do not slam the door. Include a note with your name, address, and telephone number. 340-773-6449 (St. Croix) 1131 King Street, Suite 101 Christiansted, St. Croix, Virgin Islands 00820 Contact. Limited 1-Year Warranty covers the following: CRB and X-Camo Rod Blanks. If rod is out of warranty, the charges will be based off of the tier chart . Write a Review Write a Review × St Croix St Croix … If you break a rod due to misuse or accident or it is outside the warranty period, then it costs $50 to replace the rod. With our Upgrade Plan, you receive a brand new rod with a fresh new warranty. 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